Terms of Service

By accessing or using the Mernpearl Technology website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use our Services.

These Terms constitute a legally binding agreement between you and Mernpearl Technology Private Limited (CIN: U62099RJ2024PTC097952) ("Mernpearl", "we", "us", or "our"), a company incorporated in India under the Companies Act, 2013 with its registered office at C/O Sunil Kumar Sharma, Bar Chowk, Pilani, Jhunjhunu, Rajasthan 333031, India.

Mernpearl Technology provides software development, technology consulting, and AI-powered solutions including:

• Custom software development and web applications
• AI and machine learning integration services
• Technology consulting and architecture design
• An AI-powered chatbot for general information and lead capture

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice.

Important: Our AI chatbot is provided for general informational purposes only. Please be aware of the following:

• The chatbot does not provide professional, legal, financial, or technical advice.
• Responses are generated by artificial intelligence and accuracy is not guaranteed.
• Information provided by the chatbot should not be relied upon as a substitute for professional consultation.
• We are not liable for any decisions made or actions taken based on chatbot responses.
• Chat transcripts may be retained for up to 90 days for service improvement purposes.

For specific project requirements or professional advice, please contact our team directly.

All content, features, and functionality of our website and Services — including but not limited to text, graphics, logos, icons, code, and software — are the exclusive property of Mernpearl Technology and are protected by Indian and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our content without prior written consent.

When using our Services, you agree to:

• Provide accurate and truthful information in all forms and communications.
• Not use the Services for any unlawful or prohibited purpose.
• Not attempt to gain unauthorised access to our systems or networks.
• Not interfere with or disrupt the integrity or performance of the Services.
• Not transmit viruses, malware, or any harmful code through our Services.
• Not use automated systems (bots, scrapers) to access the Services without permission.

To protect the Services and other users, we log the IP address associated with form submissions (including leads, bookings, and subscriptions) for security, abuse prevention, and fraud detection. See our Privacy Policy for details on how this information is handled.

To the maximum extent permitted by law:

• Mernpearl Technology shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• Our total liability for any claims arising from or related to these Terms or Services shall not exceed the amount paid by you to Mernpearl in the 12 months preceding the claim.
• We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms or Services shall be subject to the exclusive jurisdiction of the competent courts of Rajasthan, India.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date.

Your continued use of the Services after any changes constitutes acceptance of the new Terms. We encourage you to review these Terms periodically.

If you have questions about these Terms of Service, please contact us:

• Email: legal@mernpearl.com
• Post: Mernpearl Technology Private Limited, C/O Sunil Kumar Sharma, Bar Chowk, Pilani, Jhunjhunu, Rajasthan 333031, India